Refund policy
Returns & Refunds — Self Aligned Apparel
Every piece from Self Aligned Apparel is made to order — crafted specifically for you when you place your order. Because of this, we're unable to accept returns or exchanges for sizing errors, change of mind, or preference changes. We recommend reviewing the size guide carefully before purchasing.
Defective, damaged, or incorrect items
If your item arrives misprinted, damaged, or we sent the wrong product, we've got you — no questions asked. Contact us within 30 days of receiving your order at support@selfalignedapparel.com with:
- Your order number
- A clear photo of the item and the issue
If your claim is approved, we'll offer either a free replacement or a full refund to your original payment method. Items must be unworn, unwashed, and unaltered to qualify.
Lost packages
If your order appears lost in transit, contact us within 7 days of the estimated delivery date with your order number and tracking info. We'll investigate and arrange a replacement where possible.
Order cancellations
Production begins shortly after you place your order. Email us at support@selfalignedapparel.com as soon as possible if you need to cancel. We can cancel orders that haven't entered production yet — once production starts, cancellations are only possible in cases of defect or our error.